Privacy Policy

Effective Date: August 26, 2026

CPG Immigration Consulting (“CPG Immigration,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website or engaging with us for Canadian immigration consulting and related services.

This Privacy Policy explains how we collect, use, disclose, and protect personal information collected through https://cpgimmigration.ca/ and through other communications with CPG Immigration Consulting.

Information We Collect

We may collect personal information that you voluntarily provide when you:

    Submit a contact or consultation request

    Book an immigration strategy session

    Request information about our services

    Complete an immigration assessment or questionnaire

    Provide information for an immigration application

    Contact us by phone or email

    Communicate with us about an existing or potential immigration matter

    Subscribe to newsletters or other communications, where applicable

Depending on the nature of your matter, information collected may include your name, contact information, date of birth, nationality, immigration status, employment and education history, family information, travel history, and other information necessary to assess and assist with your immigration matter. Our website may also automatically collect limited technical information, such as your IP address, browser type, device type, pages visited, referring website, and general website usage information.

How We Use Your Information

CPG Immigration Consulting may use the information we collect to:

    Respond to inquiries and consultation requests

    Assess your immigration circumstances and potential pathways

    Provide immigration consulting and strategic advice

    Prepare, review, and submit immigration applications and supporting documentation

    Assist with study permits, work permits, visitor visas, Super Visas, permanent residence, family reunification, humanitarian and compassionate applications, LMIA-related matters, and other immigration services

    Review previous immigration refusals and related case information

    Request and review GCMS notes where authorized

    Communicate with clients about their immigration matters

    Prepare correspondence, forms, submissions, and supporting materials

    Process payments and maintain business records

    Improve our website and client experience

    Maintain website and information security

    Comply with applicable legal, professional, accounting, and regulatory requirements

Immigration and Personal Information

Immigration matters often require the collection of detailed personal information. Depending on the services requested, CPG Immigration may collect information relating to your identity, family relationships, education, employment, finances, travel history, immigration history, previous applications or refusals, and other circumstances relevant to your case. We collect and use this information only as reasonably necessary to provide the requested immigration services and to fulfill our professional and legal obligations. Clients should provide accurate and complete information. Withholding or providing inaccurate information may affect our ability to properly assist with an immigration matter.

Website Forms and Consultations

If you submit information through a form on our website, the information you provide may be used by CPG Immigration to respond to your inquiry, schedule a consultation, assess your potential immigration options, or provide information about our services. Please avoid submitting unnecessary sensitive personal information through general website contact forms. Detailed personal or immigration information should be provided through the secure process or communication method designated by CPG Immigration.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, understand website traffic, and enhance the user experience. These technologies may collect information such as pages visited, browser or device information, approximate location, referring websites, and general website usage patterns. You can adjust your browser settings to refuse or restrict cookies. Disabling cookies may affect certain website features.

Third-Party Service Providers

CPG Immigration may use trusted third-party service providers to assist with website hosting, analytics, appointment scheduling, communications, document management, electronic forms, payment processing, email marketing, information technology, or other business functions. These providers may have access to personal information only as reasonably necessary to perform services on our behalf and are expected to handle information appropriately and in accordance with applicable privacy requirements. Some third-party providers may store or process information outside Canada. Where this occurs, information may be subject to the laws of the jurisdiction in which it is stored or processed. Our website may also contain links to government websites, third-party services, or other external websites. CPG Immigration is not responsible for the privacy practices, content, or security of third-party websites.

Disclosure of Personal Information

CPG Immigration does not sell or rent your personal information. We may collect, use, or disclose personal information where reasonably necessary to:

    Provide requested immigration consulting services

    Prepare and submit immigration applications

    Communicate with Immigration, Refugees and Citizenship Canada (IRCC), the Canada Border Services Agency (CBSA), or other government authorities where authorized and necessary

    Communicate with other parties involved in your immigration matter where authorized

    Obtain or review immigration records and case information

    Work with translators, interpreters, legal professionals, document specialists, or other service providers when necessary

    Process payments and transactions

    Operate and maintain our website and business systems

    Comply with legal, professional, regulatory, or court requirements

    Protect the rights, property, safety, and security of CPG Immigration, our clients, or others

Where consent is required, we will obtain appropriate authorization before collecting, using, or disclosing personal information.

Client Confidentiality

CPG Immigration understands that immigration matters can involve highly personal and confidential information. We take reasonable steps to maintain the confidentiality of information provided by clients and to limit access to authorized individuals who require the information to perform legitimate professional, administrative, or business functions. Where services are provided jointly to multiple individuals, such as family members, applicants should understand that information relevant to the shared matter may need to be communicated among authorized parties.

Government and Immigration Authorities

When you retain CPG Immigration to assist with an immigration matter, personal information may be provided to Canadian government authorities or other relevant authorities as necessary to prepare and process your application. Information submitted to government authorities is subject to the privacy practices and applicable laws governing those authorities. CPG Immigration does not control how government agencies retain, use, or process information after it has been submitted to them.

Payment Information

Where online or electronic payment options are available, payment information may be processed through third-party payment providers. CPG Immigration does not intend to store complete credit card information on its website or business systems when payment processing is handled by a third-party provider. Clients should review the applicable privacy policies of payment providers for information about how payment information is collected and processed.

Protection of Personal Information

CPG Immigration takes reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, alteration, loss, or destruction. However, no electronic transmission or storage system is completely secure. While we take reasonable precautions to protect personal information, we cannot guarantee the absolute security of information transmitted electronically.

Retention of Information

We retain personal information only for as long as reasonably necessary to provide services, complete immigration matters, maintain appropriate client and business records, comply with professional and legal obligations, resolve disputes, and meet applicable regulatory requirements. When information is no longer required, it may be securely deleted, destroyed, or anonymized in accordance with applicable retention requirements.

Government and Immigration Authorities

Depending on the circumstances and applicable privacy legislation, you may have rights regarding your personal information, including the right to:

    Request access to personal information we hold about you

    Request correction of inaccurate or incomplete information

    Ask questions about how your personal information is collected, used, or disclosed

    Withdraw consent to certain uses of your information, subject to legal, professional, or contractual limitations

    Raise a concern about our handling of your personal information

Requests may be subject to applicable legal requirements and reasonable verification of your identity.

Email Communications

If you choose to subscribe to communications from CPG Immigration, your email address may be used to send information about immigration services, consultations, educational resources, updates, or other relevant information. You may unsubscribe from promotional emails at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

Privacy of Children

Immigration services may involve applications that include children or dependants. Where personal information about a child is collected, it will be handled for legitimate immigration and client-service purposes and in accordance with applicable privacy requirements. Parents, guardians, or authorized representatives should ensure that they have appropriate authority to provide information on behalf of a minor.

Changes to This Privacy Policy

CPG Immigration Consulting may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable privacy requirements. Any updates will be posted on this page with a revised effective date. We encourage clients and website visitors to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, wish to request access to your personal information, or have a privacy-related concern, please contact CPG Immigration Consulting.
CPG Immigration Consulting7–1757 Halifax StreetRegina, SK S4P 1T2Canada
Phone: (306) 530-3440Email: ac.noitargimmigpc%40ofni
CPG Immigration Consulting is a Regina-based immigration consulting practice led by Craig Patrick Gerein. The firm assists clients with study permits, permanent residence, work permits, visitor visas, Super Visas, family reunification, LMIA matters, humanitarian and compassionate considerations, and post-refusal services, including GCMS notes review.